Take a few moments and read this: http://www.hitechanswers.net/getting-staff-buy-in-for-ehr-implementation/. Marsha form our tribe shared this with me over the weekend and I think it’s a fantastic way to illustrate the importance of considering your audience before speaking. Abraham Lincoln famously quipped "Better to remain silent and be thought a fool than to speak out and remove all doubt". Many times, in my experience, consideration (or lack thereof) of the audience is the difference between a foolish remark and a profound one. Seldom is the point totally invalid – it’s just delivered in such a way that the audience can’t connect with it (or, in extreme cases, even offends). I think we all have a lot to learn from this.
Challenge for the week – think about the audience in front of you (this can be a client, a co-worker, your child, your spouse, etc….) before you speak. Be conscious of the result. Did it make a difference?